• Refunds (if applicable)

If your Product is scratched or damaged, you may be eligible for a replacement. We offer replacements for damaged Products with photo proof within 24 hours of delivery. In the case that a Product does not adhere well to a case or phone, you may be eligible for a replacement Product, not a refund. If you are having trouble activating your Product or tapping to compatible phones and you would like to request a refund or replacement, please contact our team at Support@digidotline.com. Typically, all issues can be resolved with some helpful tips from the team! If you have successfully activated your Product and are experiencing issues tapping to a compatible device after you’ve contacted Support@digidotline.com, you may be eligible for a replacement Product. If you have successfully activated your replacement Product and are still experiencing issues tapping to a compatible device, you may be eligible for a refund. If you request a refund and our team cannot confirm the potential defect, you may not be eligible for a refund on your order. Once approved for a refund, we will send you an email notifying you that we have refunded your purchase. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-4 days.

• Warranty

If your Product is damaged or loses its adhesive within the first 30 days of your order being marked as delivered, you are eligible for a free placement. If your Product becomes damaged after 30 days of your order being marked as delivered, you may be eligible for a replacement/discount code. Please speak to a customer service representative at Support@digidotline.com to determine your eligibility. If your Product loses its adhesive between 31 and 90 days of your order being marked as delivered, you are eligible for a 100% off code to purchase a replacement. Between 90 days and 6 months of your order being marked as delivered, you are eligible to receive a 70% off code to purchase a replacement. Between 6 months and 1 year, you are eligible for 50% off a new order.

• Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Support@digidotline.com.

• Shipping and Delivery Policy

https://www.digidotline.com/ is committed to excellence, and the full satisfaction of our customers. https://www.digidotline.com/ proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. https://www.digidotline.com/ also offers same day dispatch.

• SHIPPING

All orders for our products are processed and delivered out in 10-15 working business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

• WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

• UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

• LOST/STOLEN PACKAGES

https://www.digidotline.com/ is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

• RETURN REQUEST DAYS

https://www.digidotline.com/ allows you to return its item (s) within a period of 3 days. Kindly be advised that the item (s) should be returned unopened and unused.

• OUT OF STOCK ITEM PROCESS

https://www.digidotline.com/ has the following options in the event there are items which are out of stock https://www.digidotline.com/ Wait for all items to be in stock before dispatching.

• IMPORT DUTY AND TAXES

When dealing with https://www.digidotline.com/ you have the following options when it comes to taxes as well as import duties:You will be required to settle the requisite fees when the items are arriving in the destination country

• ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

• CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contacts: Email support@digidotline.com